Exchange Policy

Exchange Eligibility

We accept exchanges within 7–14 days of delivery. Items must be unused, unworn, and in original packaging with tags intact.

Eligible Reasons for Exchange

• Wrong size received
• Defective or damaged item
• Incorrect product delivered

Non-Exchangeable Items

• Sale or discounted items
• Gift cards
• Items used or damaged by customer

Exchange Process

To request an exchange, contact our support team with your order details. Once approved, you will receive instructions for returning the item.

Shipping for Exchanges

Customers are responsible for return shipping unless the item received is incorrect or defective.

Processing Time

Once we receive the returned item, your exchange will be processed within 5–7 business days.

Contact Us

Email: support@shoptotaltrends.com