Return & Refund Policy

Return Eligibility

We accept returns within 7–14 days of delivery. Items must be unused, unworn, and in original packaging.

Non-Returnable Items

• Sale or clearance items
• Gift cards
• Used or damaged items caused by the customer

Refund Process

Once we receive and inspect your return, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact our support team.

Late or Missing Refunds

If you haven’t received your refund yet, check your bank account or contact your payment provider. If the issue persists, contact us.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

Email: support@shoptotaltrends.com